| Picture the scenario. You have just taken receipt | | | | the very nature the Promotional USB Memory |
| of your bright new USB Branded Memory sticks | | | | Sticks are engineered to stop end users doing |
| for an event that is due to commence in 2 days. | | | | exactly what you want to do, namely delete and |
| You load the first of the USB Memory Sticks into | | | | change the data. The software required to do this |
| your PC and to your horror you discover that the | | | | will be dependant on the controller that the |
| data has been loaded incorrectly or there is an | | | | Branded Memory Stick has been loaded with. The |
| error with the original information provided. | | | | controller is the mini operating system that all USB |
| Apart from putting a wet towel over you head | | | | Memory sticks have. Again there are several |
| what options do you have? He’s a list of | | | | options to resolve this. |
| things that may help: | | | | • Return back to the manufacturer. They |
| Try to minimise the risk of this happening in the | | | | have the technology to format and reload the |
| first place. Ensure your Custom USB supplier | | | | data, but the downside is that it will take time to |
| provides you with screen grabs of the data for | | | | return to the Far East, get them reloaded and |
| sign off. Ideally ask for a pre-production sample | | | | shipped back. You would need to allow up to 2 |
| of your Branded USB Memory sticks with the | | | | weeks for this. |
| data preload. This way there little risk of any | | | | • Some USB Providers will have the software |
| issues in the future. | | | | to allow the data to be deleted in the UK. If not, |
| 1.If the data is not protected or has an autorun. | | | | ask them to try to obtain from the manufacturer. |
| Then there are some easy solutions: | | | | This would allow them to delete the data. Then |
| • Delete the data from the memory sticks | | | | the next challenge would be reloading the data. |
| and re-load. Doing these individually is a painful and | | | | The easiest thing to do would be to load the new |
| slow process and is not recommended for | | | | data with no protection or an autorun. However, if |
| batches of over 100 units, unless you have an | | | | this is a pre-requisite then there are a few UK |
| army of people to throw at this. This process is | | | | Data Duplication companies that have the |
| also prone to quality issues. | | | | capabilities of loading the data with copy |
| • There are several data duplication companies | | | | protection and autorun. Again this will be |
| in the UK that can take the Branded Memory | | | | dependant on the controller that is on the |
| sticks and format and reload the data relatively | | | | Branded USB Memory Drive. |
| easily and quickly. They can process up to 3000 | | | | The moral of this story is to ensure that you |
| memory sticks within a few hours. Job done. | | | | minimise the risk of this happening, by having a |
| 2.The nightmare scenario! If the memory sticks | | | | pre-production sample produced. Otherwise you |
| are data-protected or have an autorun it | | | | will be entering a very stressful process and that |
| becomes far more complex. No surprise, as by | | | | towel will continue to get wetter! |